I own a commercial HVAC company that services three of the local hospitals.
We picked up the contract several years ago and we work hard to maintain a good relationship with the staff and the executives.
At the time when I picked up the contract, the hospital was very unhappy with the HVAC services that they were receiving. I have done my best to provide excellent service with affordable prices and quality service so I can continue to service the needs of the hospital. Last Saturday, I received an emergency phone call from the hospital. The maintenance chief told me that the AC was leaking in the hospital dining room. The maintenance chief tried to fix the problem, but he didn’t have any luck. Most of the time, a member of the maintenance staff will try to fix an issue before they called me. This really saves money for the hospital and it means that we don’t have to trudge all the way to the hospital for minor issues. My best technician was in the middle of a furnace tune-up, so I decided to go to the hospital on my own. I was in the office working on paperwork, but I thought it would be nice to handle the problem myself. I met with the maintenance staff in the dining room and we located the problem. I had to repair some ductwork above the kitchen, but we managed to keep the entire dining room from incurring any more water damage. I was in and out of the hospital in less than two hours.