I own a commercial Heating, Ventilation, and A/C company that services three of the local hospitals.
Both of us picked up the contract more than 2 years ago and both of us labor hard to maintain a great relationship with the staff and the executives.
At the time when I picked up the contract, the hospital was actually unhappy with the Heating, Ventilation, and A/C services that they were receiving. I have done our best to supply excellent service with affordable prices and quality service so I can continue to service the needs of the hospital. Last Thursday, I received an emergency PC call from the hospital. The maintenance chief told myself and others that the AC was leaking in the hospital dining room. The maintenance chief tried to maintenance the problem, however he did not have any luck. Most of the time, a member of the maintenance staff will try to maintenance an issue before they called me. This entirely saves currency for the hospital and it means that both of us don’t have to trudge all the way to the hospital for minor troubles. My best supplier was in the middle of a gas furnace tune-up, so I decided to go to the hospital on our own. I was in the office working on paperwork, but I thought it would be nice to handle the problem myself. I met with the maintenance staff in the dining room and both of us located the problem. I had to service some air duct above the family room, however both of us managed to keep the entire dining room from incurring any more water disfigure. I was in and out of the hospital in less than more than 2 hours.